GENERAL TERMS
https://noma-shop.com
I. GENERAL PROVISIONS
Art. 1. These General Terms of Use are intended to regulate the relationship and represent an agreement between "STUDIO NOMA" Ltd. (Merchant) in its capacity as operator of the website - http://noma-shop.com/ (Platform), from one country, and any user or visitor who has loaded the website in their internet browser, on the other.
Art. 2. The use of the services of STUDIO NOMA EOOD is possible only after the adoption of these General Terms of Use. Any action of a user, after the website http://noma-shop.com/ is loaded in the browser, is an electronic statement of intent that he agrees with these Terms and Conditions and has reached 16 years of age.
II.DATA
Art. 3. Information according to the Electronic Commerce Act and the Consumer Protection Act:
Name: STUDIO NOMA EOOD, UIC 205831075
Headquarters and address of management: Nessebar, region Burgas, municipality Nessebar, 8 Kraybrezhna Str
Address for exercising the activity and address for submitting complaints from consumers: town of Nessebar, district Burgas, municipality Nessebar, 8 Kraybrezhna Str
Correspondence data: town of Nessebar, district Burgas, municipality Nessebar, 8 Kraybrezhna Str
Email: studionomaltd@gmail.com
Tel: 0899 879 304
Supervisors:
(1) Commission for Personal Data Protection
Address: Sofia, Prof. Tsvetan Lazarov ”№ 2
tel .: (02) 940 20 46
fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg.
(2) Consumer Protection Commission
Address: 1000 Sofia, 4A Slaveykov Square, 3rd, 4th and 6th floors
tel .: 02/980 25 24
fax: 02/988 42 18
hotline: 0700 111 22
Website: www.kzp.bg.
III.SUBJECT
Art. 4. Noma-shop.com is a platform available on the Internet http://noma-shop.com/, through which users have the opportunity to:
to conclude contracts for purchase and sale and delivery of the offered goods and services.
to register and create an account in the e-shop and use services to provide information.
to review the offered goods, services, prices and delivery conditions.
to view the content published on the Website, including the information provided by the trader about himself, his team, the goods and services provided by him, current offers, information articles, contacts, presentation of his customers and partners and others.
to receive information about new stocks and services offered by the trader.
to make electronic statements in connection with the conclusion or execution of contracts with the trader in the platform.
to be notified of the rights arising from the law, mainly through the interface of the platform.
to exercise their right of withdrawal, where applicable, under the Consumer Protection Act.
Art. 5. The consumers conclude with the trader in the platform a contract for purchase and sale of the goods, at the address http://noma-shop.com/. The contract is concluded in Bulgarian and is stored in the database of the trader. Pursuant to the contract concluded with the trader for purchase and sale of goods and / or services, the trader in the platform is obliged to organize the delivery and transfer of ownership to the user of the goods and / or services specified by him through the interface in the platform. Users have the right to correct errors in entering information no later than submitting the statement of conclusion of the contract with the trader in the platform. Consumers pay the trader a fee for the delivered goods in accordance with the conditions set out in the platform and these general conditions. The remuneration is in the amount of the price announced on the platform. The trader "STUDIO NOMA" Ltd. organizes the delivery of goods and guarantees the rights of consumers provided by law.
Art. 6. The consumer and the trader agree that all statements between them in connection with the conclusion and performance of the contract should be made electronically and through electronic statements within the meaning of the Electronic Commerce Act and the Electronic Document and Electronic Signature Act.
IV. REGISTRATION FOR USE OF THE PLATFORM
Art. 7. In order to use the platform http://noma-shop.com/, the user must enter his chosen name and password or identify himself through his FACEBOOK or GOOGLE accounts, which is considered to have accepted these general terms .
Art. 8. Users have the opportunity to place orders for the supply of goods and services through a profile from the social networks FACEBOOK or GOOGLE.
Art. 9. By filling in his data and clicking the "Order" button, the user declares that he is familiar with the general conditions, agrees with their content and undertakes to comply with them unconditionally.
Art. 10. The trader confirms the order made by the consumer by e-mail or telephone and a contractual relationship arises between the consumer and the trader.
V. CONCLUSION OF A PURCHASE CONTRACT
Art. 11. Users use the trader's page in the platform or place their orders through social networks in FACEBOOK or GOOGLE, as well as through the platforms OLX.BG and BAZAR.BG to enter into contracts for the sale of goods and / or services offered by the trader.
Art. 12. In the case of ordering goods without registration by the consumer, the latter accepts these general conditions at the time of delivery. The consumer is deemed to have accepted these general terms and conditions by accepting the delivery of the goods.
Art. 13. The users conclude the contract for purchase and sale of the goods in the platform according to the following procedure: Entering the system for placing orders in the platform; selecting one or more of the goods and / or services offered by the trader on the platform and adding them to a shopping list; providing the necessary data for individualization of the consumer as a party to the contract; providing delivery details; choice of method and time for payment of the price; order confirmation by phone or e-mail.
VI. CONTENT OF THE CONTRACT
Art. 14. The trader and the consumer conclude separate contracts for purchase and sale of the goods, ordered by the consumer, regardless of the fact that they are selected with one electronic statement and from one list of goods for purchase. The rights of consumers in relation to the delivered goods are exercised separately for each contract of sale. The consumer can pay the price for the individual contracts of sale at once when ordering the goods or their delivery.
Art. 15. The main characteristics of the goods and / or services offered by the trader are defined in the profile of each in the platform.
Art. 16. The price of the goods and services includes all taxes and fees and is determined by the trader in the profile of each in the platform.
Art. 17. The value of the postal or transport costs, not included in the price of the goods, shall be determined by the trader and shall be provided as information to the consumer when choosing the goods and / or services for concluding the contract of sale.
Art. 18. (1) The methods for payment, delivery and performance of the contract shall be determined in the present general conditions and the information provided to the consumer.
(2) Payments to the supplier shall be made in one of the following ways:
Payment by credit card through the site
Payment with the PayPal system
Payment by bank transfer
Cash on delivery by cash on delivery
(3) In case the value of the consumer's order is equal to or exceeds BGN 10,000, the payment shall be made only by transfer or deposit to the payment account of the Merchant.
Art. 19. The information provided to the user is up-to-date at the time of its visualization in the platform before the conclusion of the sales contract.
Art. 20. Consumers agree that all information required by the Consumer Protection Act may be provided through the platform or e-mail.
Art. 21. The consumer agrees that the trader has the right to accept advance payment for the concluded with the consumer contracts for purchase and sale of goods and their delivery.
Art. 22. The consumer chooses whether to pay the supplier in the platform the price for delivery of the goods before or at the time of their delivery.
Art. 23. The consumer has the right, without paying compensation or penalty and without stating a reason, to withdraw from the contract within 14 days from the date of acceptance of the goods by the Merchant.
Art. 24. The right of withdrawal does not apply in the following cases:
for delivery of goods made to order of the User or according to his individual requirements.
for delivery of goods due to the difference in the colors of the goods with those of the customer's monitor
for delivery of goods in case of difference in the size of the clothes up to 2 cm.
for the supply of goods which, by their nature, may deteriorate or have a short shelf life.
for the delivery of sealed goods which are unsealed after delivery and cannot be returned for reasons of hygiene or health protection.
for the supply of goods which, after being delivered and, by their nature, have mixed with other goods from which they cannot be separated.
Art. 25. When the trader has not fulfilled his obligations to provide information specified in the Consumer Protection Act, the consumer has the right to withdraw from the contract within one year and 30 days from the date of receipt of the goods. When the information is provided to the consumer within the withdrawal period, it shall run from the date of its provision. The consumer has the right to send the statement of withdrawal under this article directly to the trader.
Art. 26. Where the consumer has exercised his right to withdraw from the distance or off-premises contract, the trader shall reimburse all amounts received by the consumer without undue delay and no later than 14 days from the date on which he was notified of the consumer's decision to withdraw from the contract. The merchant shall refund the amounts received using the same means of payment used by the consumer in the initial transaction, unless the consumer has expressly agreed to use another means of payment and provided that this does not involve costs for the consumer.
Art. 27. When exercising the right of withdrawal, the costs for return of the delivered goods shall be deducted from the amounts for refund, except in the cases when the consumer organizes the return of the goods himself and at his own expense. The trader is not obliged to reimburse the additional costs for delivery of the goods when the consumer has explicitly chosen a method of delivery of the goods other than the cheapest type of standard delivery offered by the trader.
Art. 28. The consumer is obliged to store the goods received from the trader and to ensure the preservation of their quality and safety during the term under art. 26.
Art. 29. The consumer may exercise his right to withdraw from the contract with the trader by making a written statement to the supplier.
Art. 30. Where the trader has not offered to collect the goods himself, he may withhold payment of the amounts to the consumer until he has received the goods or until the consumer has provided proof that he has sent the goods back.
Art. 31. The consumer undertakes to return the goods in a commercial form that allows its subsequent sale, unless the unpacking of the goods leads to a clear violation of the commercial appearance of the goods, such as but not only a destructible box, airtight packaging and other similar cases. In case of damaged commercial type of the goods, the trader has the right at its discretion to refuse to accept withdrawal from the contract or to charge the consumer costs for the restoration of the goods in commercial form.
Art. 32. In case of exercising the right of withdrawal from the contract, it is considered that the consumer has also exercised the right of withdrawal in respect of the bonus content belonging to the product.
Art. 33. The term of delivery of the goods is determined for each product separately at the conclusion of the contract with the consumer through the site of the trader.
Art. 34. In case the consumer and the trader have not set a delivery time, the delivery time of the goods is 30 calendar days from the date following the sending of the order to the consumer through the trader's website in the platform.
Art. 35. If the Merchant is unable to perform the contract due to the fact that he does not have the ordered goods, he is obliged to notify the consumer and refund the amounts paid by him.
VII. PERFORMANCE OF THE CONTRACT
Art. 36. The trader may organize the delivery and delivery of the goods to the consumer by a respective courier within the term determined at the conclusion of the contract. If the term is not explicitly agreed between the parties at the conclusion of the contract, the trader shall organize the delivery and delivery within a reasonable time.
Art. 37. The consumer should inspect the goods at the time of delivery and delivery and if it does not meet the requirements to notify the trader immediately. If the consumer does not notify the trader, the goods are considered approved as complying with the requirements, except for hidden defects.
Art. 38. The trader is not obliged to provide the necessary service for the goods.
Art. 39. For the cases not settled in this section the rules of commercial sale, determined in the Commercial Law and the Consumer Protection Act, shall be applied.
VIII. PROTECTION OF PERSONAL DATA
Art. 40. The trader shall take measures for protection of the personal data of the consumer according to the Personal Data Protection Act.
Art. 41. For reasons of security of the user's personal data, the trader will send the data only to an e-mail address that has been specified by the user.
Art. 42. The trader has the right to store data in the consumer's terminal communication device, unless the consumer explicitly expresses his disagreement.
Art. 43. The consumer agrees that the trader has the right to send e-mails to the consumer at any time, including a newsletter or offers to purchase goods, as long as there is consent for digital marketing by the consumer.
Art. 44. The user agrees that the trader has the right to collect, store and process data on the consumer's behavior when using the trader's website.
Art. 45. At any time, the trader has the right to require the consumer to identify himself and certify the authenticity of each of the circumstances and personal data announced during the electronic correspondence.
IX. AMENDMENT AND ACCESS TO THE GENERAL TERMS
Art. 46. These general terms and conditions may be amended by the trader, which the latter will notify in an appropriate manner, placing them in a prominent place on its website.
Art. 47. The trader and the consumer agree that any addition and amendment of these general conditions will have effect on the consumer in one of the following cases after their publication on the trader's website and if the consumer does not state within 14 days of their publication that they rejects.
Art. 48. The user agrees that all statements of the trader in connection with the change of these general conditions will be sent to the e-mail address specified by the user, when requesting a service, requesting or requesting an offer. The user agrees that e-mails sent in accordance with this article do not need to be signed with an electronic signature in order to have effect on him.
Art. 49. The Merchant publishes these general terms and conditions at http://noma-shop.com/ together with all additions and amendments thereto.
X. OTHER CONDITIONS
Art. 50. The consumer and the trader undertake to protect each other's rights and legitimate interests, as well as to keep their trade secrets, which became their property in the process of performance of the contract and these general conditions.
Art. 51. The consumer and the trader are obliged during and after the expiration of the contract period not to make public written or oral correspondence between them. The publication of correspondence in print and electronic media, internet forums, personal or public websites, etc. can be considered public domain.
Art. 52. In case of conflict between these general terms and conditions in a special contract between the trader and the consumer, the provisions of the special contract shall prevail.
Art. 53. The possible invalidity of any of the provisions of these general terms and conditions will not lead to the invalidity of the entire contract.
Art. 54. The laws of the Republic of Bulgaria shall apply to the issues not settled in this contract, related to the implementation and interpretation of this contract.
Art. 55. All disputes between the parties to this contract will be resolved by the competent court or the Consumer Protection Commission.
Art. 56. These general terms and conditions enter into force for all users.
These general terms and conditions have been prepared by the team of Advocatus.bg